The Puccini brand was founded in 1996 and carries a tradition of making fashion-forward travel luggage, handbags and leather goods. Before cooperating with Polcode, their web store needed a serious upgrade to keep up with the competition. They also wanted to grow sales abroad, and needed a modern platform that could handle the jump from selling in regional markets to global online order shipping. In recent years, Polcode has served as Puccini’s professional developer team, transforming their online presence with modern technologies that enable intuitive global ordering systems and increased sales and conversions—all within a visually appealing shopping interface. Puccini has scaled with Polcode to become a modern eCommerce, fulfilling orders across two European countries and offering a robust online shopping experience. Deliverables: - Upgrading servers - Rethinking business logic - Smashing bugs - Bringing in modules - A Better Checkout Experience - Introducing Marketing & Analytics - Language Versions - Logistics and Shipping

impak Finance is a growing fintech company based in Canada that provides digital tools for investors to assess opportunities in parallel with environmental impact. Today’s investors need to meet more sustainable regulatory requirements than ever before, and need easy methods to measure the environmental and societal impact of their portfolios and assets. Polcode designed and developed the majority of the impak online experience. Development is currently ongoing on multiple fronts: the website, impak scoring visualization tools used by investors, and administrative panels for impak’s internal back-office staff. In terms of team, impak Finance works with a wide array of Polcode’s core talent roles, including UX designers, frontend & backend developers and our dedicated project managers. A quick summary of our services for impak Finance includes: - Frontend Development - Backend Development - Impak’s CMS Site - Google Sheets integration

GreenWay is the largest electric vehicle (EV) charging network in Poland and part of the largest network of EV charging stations in Central & Eastern Europe. As one would imagine, an EV charging network provider needs a robust 24/7 support solution to help drivers, owners, logistics and transportation owners navigate challenges in the real world. - Successful implementation of digital IVR software tools that enable better customer service and more detailed analysis of caller flows. - With the IVR system in place, GreenWay gained the ability to build a more advanced call center, with functionality that includes: - Faster real-time routing, voice recognition and dynamic IVR solutions powered by machine learning powered automation optimizations. - Create customer-centric call automation scripts that alleviate frustrations and stress on call agents (especially during times of high volume customer calls). - Better agent assistance enabling them to send an appropriate response in the form of callback or email, driven by integration with their CRM. - Enhanced caller tracking contained within a single dashboard that allows GreenWay to clearly visualize their call volumes and disconnect rates in order to take action in real time. - Improved reporting and business KPI metrics as a result of connecting the GreenWay Support Center to their Zoho Desk CRM.

The SiteVibes Visual Marketing and Social Engagement platform helps eCommerce brands step up their product discovery and customer engagement tools. Their in-house CTO worked alongside Polcode product developers to help rapidly build and launch a visual marketing platform, which boosts conversions by up to 20% and motivates shoppers to purchase based on social proof. Polcode developers fleshed out the product by migrating to a high-performance Laravel framework and building additional features. Our partnership remains ongoing, but we provide fully-featured product developer teams which include the following services: - Frontend Development - App Development - eCommerce-specific Development