Webtonic Online Solutions

Client need: RAM hand-to-hand couriers is one of South Africa's largest logistics companies. They had developed an API for their logistics delivery fees and fulfilment, however did not have plugins to integrate into eCommerce platforms. Our solution: We developed eCommerce plugins so that RAM clients would be able to calculate the cost of delivery for products when completing the sales checkout process. We also provided 2nd level support for installation and any custom requirements. Team model: We assigned the following team to develop and maintain the features: • Scrum master • PHP developers

Client need: Garmin (South Africa) approached us with the need to setup a single product catalogue platform to market their products to various regions across Africa. The solution needed to be integrated with their warehouse, display localised content and be multi-lingual. Our solution: We were involved in the project from it's inception, completing the setup and configuration of a Magento Commerce platform and integrating the platform into SAP Business One. The platform was configured to be country-specific, displaying relevant products and stockist information in the preferred language (e.g. English, Portuguese or French). The solution covers 15 countries across Africa. Team model: We provided a dedicated team of Magento developers to setup the eCommerce platform.

Client need: Duxbury Networking needed realtime product stock availability and information on their website to market products to their resellers. Our solution: We integrated a Magento Commerce platform with their internal Salesforce platform. This facilitated seamless updates of product information and pricing from a single source. Team model: Dedicated team consisting of the following skills: • Scrum master • Magento developer

Client need: Smartfreight is one of Australia's first generic multi-carrier shipping systems. They had developed the software to manage carriers, however did not have any integration into eCommerce platforms. Our solution: We developed eCommerce plugins so that Smartfreight clients would be able to calculate a spread of delivery freight costs, thereby giving the user a choice of the logistics provider that suited their budget and needs. We developed the plugins and provided 2nd level support for installation and any custom requirements. Team model: We assigned the following team to develop and maintain the features: • Scrum master • PHP developers

Client need: Tourvest needed to scale-up their UX design and Magento Commerce development team to maintain their inflight 'Duty Free' and 'Buy on Board' ordering platform for their clients including British Airways, Ethiopian Airlines, Kenya Airways, South African Airways, SA Express and TAAG. Our solution: • Ongoing UX design enhancements to their eCommerce ordering platform user experience. • Front and backend design and development of a specialised digital ordering platform that was quick and efficient. • Maintenance and enhancement of their Magento Commerce ordering platform. • Ensuring that their Magento Commerce platform was secure and up to date. Team model: A support team consisting of: • UX designer • Magento developers

Client need: Truevo is a multinational fintech company focused on changing the payments industry across Europe. They asked us to work with them to develop eCommerce integration plugins for selected open source platforms. Our solution: We developed payment integration to cater for the user payment flow between the 3rd party eCommerce website and the Truevo payment gateway, supporting multiple payment methods (e.g. Card payments, Apple Pay and Google Pay). Team model: We assigned the following team to develop and maintain the features: • Scrum master • PHP developers

Client need: Proagrica (Subsidiary of the RELX group) wanted to develop a bespoke e-commerce platform product to create a digital marketplace for agricultural products. Our solution: We were involved in the project from it's inception, providing Laravel development resourcing to supplement their existing development team. We have been supporting the development of their eCommerce platform for over 2 years. We were able to scale the team to size by adding or reducing development resources as needed. Team model: Scale up and down of Laravel / PHP software developers

Client need: Deloitte has many years of experience in developing and delivering tax technical seminars, both in-house and externally, to their clients. The client wanted to digitise the training experience and was looking for the right learning platform to meet their needs and budget. Our solution: We were involved from the beginning providing technical advice on the platform selection. We assisted with the setup and configuration of the platform solution, including training and handing-over to the Deloitte team once the solution had been completed. Team model: We assigned a team to advise on solution architecture and construct a secure learning management solution to meet client requirements.

Client need: Travelex identified a need to digitise a paper-based corporate forex ordering process which was time consuming and error prone. They wanted to create a digital ordering process that would be efficient and easy to use. Our solution: • UX design of the digital ordering platform. • Development of the digital ordering platform that supported corporate customer and agency-based users. Team model: Dedicated team consisting of the following skills: • UX designer • Business Analyst • Developers

Client need: The client required an internal client 360-degree survey and analysis platform that would allow them to conduct employee and management surveys within the PG Group. Our solution: • We developed a platform which was integrated with Survey Monkey to facilitate the customer 360 questions. Jhipster was used to import the results and display the survey results. • Hosted on AWS Team model: Dedicated team consisting of the following skills: • Front-end developer • Integration developer

Client need: RMB required a refresh of the user experience for the Global Markets portal. Our solution: • Design of a new responsive UX design for Liferay 7 • Development of the updated Liferay 7 theme • Assisting the RMB project team to manage the implementation and testing of the design implementation Team model: Dedicated team consisting of the following skills: • UX designer • Business Analyst • Front-end developer

Client need: Nexi needed to supplement their Java software development capability to support the development of their Centralised Security Repository product. Our solution: We provided a team of experienced Java developers to scale-up their East African product team to deliver customisations and updates to their product. Team model: Scale-up team consisting of the following skills: • 2x Java developers

Client need: Cofndrs is a UK based startup, approached us to assist in designing and developing a crowd funding platform MVP. Our solution: We provided a dedicated team to collaborate with their CIO, CPO and COO to design and develop a multi-tenant platform MVP. The team worked using a dual-track agile approach to create the first MVP in 10 weeks, following which we have helped to maintain and evolve the digital platform. Team model: Dedicated team consisting of the following skills: • UX/UI design • Functional and Architectural design • Scrum mastery • Software development • Quality Assurance

Client need: The client requested us to provide a design services team to assist in transforming the business to be more client centric. Our solution: We provided a team of highly skilled Service/UX designers. Used design thinking framework to understand client problems and design future state client centric experiences and designs for onboarding and servicing. Designed experiences: We worked on the following projects: • Corporate client onboarding • Corporate credit card ordering • Corporate Demand Deposit account opening channel experience • Corporate Lending platform upgrade channel experience • Centralised corporate credit platform refresh

Client need: FNB Commercial requested us to provide a design services team to assist in transforming the business to be more client centric. Our solution: We provided a team of highly skilled Service/UX designers. Used design thinking methodology to understand client problems and design future state client centric experiences and designs for FNB Commercial customers. Designed experiences: We worked on the following projects: • Compliance related user experiences • Retail and Commercial account opening channel experience