Opcito Technologies

Opcito partnered with a leading Gen-AI Powered Zero Trust CNAPP to address a complex set of challenges related to security and observability. The platform lacked the robustness of alerting capabilities to ensure prompt detection and response to threats. The customer aimed to establish robust observability for APIs within their Kubernetes cluster, particularly those operating within a Service Mesh, and also sought to expand the capabilities of their SaaS platform to seamlessly integrate with a variety of security solutions. To ensure the solution's success, Opcito integrated advanced security practices to enhance security alerting and real-time API observability.

The customer is a supply chain and logistics giant with a huge IT infrastructure and applications that involved multiple microservices to cater to its customer base with supply chain-related services. Due to its size, real-time insight gathering, and performance & health monitoring of each microservice got challenging. It got crucial to troubleshoot and locate bugs. There was a need to address resource optimization, ensure cost efficiency, and improve the overall platform performance. Opcito's SecOps experts proposed a comprehensive solution that involved implementing robust monitoring and alerting on a customized GKE dashboard. The alerts were integrated with Slack so that the concerned teams could receive notifications via Slack.